Communications & Engagement Manager
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
Who we are:
The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ’s value and providing new capabilities.
What we do:
A trusted partner to the business, we’re on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centers and service towers across the globe, we’re reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.
Aboutthe role
Communications Manager, Global Business Services is responsible for implementing communications and engagement plan to position GBS identity within the group, to shape and communicate GBS bold ambition and translate the same to the GBS colleagues to ensure that they successfully deliver their priorities. The ideal candidate for this role will be able to understand the linkage between AstraZeneca achieving its bold ambition and GBS role in freeing up time and money for the organisation to achieve its ambition. They will use their strong influencing and collaboration skills to create an environment where employees feel connected to the business and demonstrates the same in the way they think and behave.
Key Accountabilities
Strategic Communications: Develop and execute a comprehensive, end-to-end communications strategy, aligned with GBS and organizational priorities.
Engagement Planning: Create and manage a robust communication calendar, incorporating creative and innovative ways to engage employees across different geographies and levels.
Leadership Collaboration: Partner with Leadership Teams and key stakeholders to deliver engaging forums such as Town Halls or team-wide events, leveraging cutting-edge tools and technologies.
Content Creation: Craft compelling written, visual, and multimedia communications (e.g., announcements, presentations, infographics) to support strategic priorities and business updates.
Data driven decision: Regularly gather employee feedback to evaluate the effectiveness of communication strategies and adjust as needed to ensure clarity, alignment, and impact.
Local Engagement: Work with site leads to embed site-specific communication strategies, ensuring alignment and consistency across locations.
Service-Specific Messaging: Develop tailored communication strategies for service offerings, ensuring each service area is effectively represented and understood.
Storytelling & Leadership Support: Support leadership teams in creating impactful stories and narratives for key stakeholders, including content for organizational leadership forums and updates.
Customer Engagement: Enhance employee and customer engagement through service launches, promotions, and ongoing campaigns, strengthening relationships and driving satisfaction.
Change Enablement: Lead the design and implementation of change communication strategies, ensuring seamless transitions and fostering alignment during periods of organizational transformation.
Event management – manage and execute site, hybrid, and online events
Essential Skills & Experience
Proven experience in Communications, Organizational Development, or a related field, ideally within fast-paced, evolving environments.
Strong background in managing global communication projects, with a focus on employee engagement and experience.
Demonstrated ability to use analytics and data to inform storytelling, drive decision-making, and influence leadership.
Highly curious, collaborative, and detail-oriented, with exceptional project management and organizational skills.
Outstanding interpersonal skills, with the ability to craft and deliver clear and engaging verbal and written communications.
Proficient in the latest digital communication platforms and tools, with a solid understanding of emerging technologies and their business applications.
Adept at simplifying complex concepts to ensure alignment and understanding across diverse audiences.
Strong business acumen and the ability to engage effectively with senior leaders and cross-functional teams.
Desirable Skills & Experience
Experience in a shared services within a global organization.
Familiarity with the pharmaceutical industry or similarly complex, global organizations.
Why AstraZeneca?
At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.
So, what’s next?
Are you already imaging yourself joining our team? Good, because we can’t wait to hear from you.
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and hope it’s yours
If you’re curious to know more then we encourage your application, no later than
Date Posted
10-out.-2025Closing Date
29-nov.-2025AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Join our Talent Network
Be the first to receive job updates and news from AstraZeneca
Sign up